This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We are looking for an enthusiastic new colleague to join our Merchants operations department. You will be part of the Underwriting team in Amsterdam working closely with Sales, Account Management, Compliance, Monitoring and Product/Development.

In this role you will be responsible for reviewing potential and existing merchants from various perspectives. Think for example about anti-money laundering, reputational, regulatory or fraud risk. As a highly regulated company we need to adhere to various rules and regulations and make sure we grow our business with a healthy portfolio of merchants. A large part of this role is also to facilitate our growth by scaling internal processes and focusing on continuous optimization and automation.

What you’ll do

• Perform risk assessments during onboarding based on customers' profiles, considering factors such as reputational risk, anti-money laundering, regulatory/compliance risk
• Setup and monitor procedures related to merchant onboarding and changes
• Execute merchant changes which require a change in client data
• Develop and train colleagues around the onboarding processes and compliance procedures
• Work closely with Commercial/Product teams in regards to new and existing merchants questions around onboarding requirements and restricted products
• Help the team to improve the CDD process with projects focused on automation and scalability

Who you are

• A fast decision-maker: you are able to weigh different interests and motivate your decision
• Extremely detail oriented and organized
• A self-starter who enjoys a fast-paced tech environment
• You are able to communicate cross-functionally and globally
• You have strong analytical skills and believe efficiency is key
• You have a good understanding of the different relevant risks for a licensed bank, such as AML.
• Excellent written and verbal communication. English fluency required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.