Relationship & development manager - TPA - Remote-First
This job is no longer accepting applications
See open jobs at EPI Company.See open jobs similar to "Relationship & development manager - TPA - Remote-First" FinTech Belgium.Customer Service
France · Spain · Netherlands · Germany · Belgium · Remote
🚀 Be part of a movement to change the way Europe pays
In today’s digital Europe, payments still feel too complicated. Random delays, confusing rules, extra apps and accounts make it harder than it should be to pay and get paid.
The European Payments Initiative is changing that with Wero, a proudly European digital wallet to make payments easier, clearer and more secure. Online, in store, at home and across borders, with your money and data protected under European laws and regulations.
Wero is live in Belgium, France and Germany and launching very soon in Luxembourg and the Netherlands. Backed by 16 major banks and the two largest European acquirers, we’re building a brand new, proudly European payment system. Why not join us?
🔎 What’s in it for you
Reporting to the TPA Relationship Lead, you will contribute directly to the growth of Europe’s next-generation payment scheme. You will support the engagement of a portfolio of members and prospects, helping to drive sales and business development activities across all EPI markets.
In this role, you will work closely with EPI acquiring members to structure and manage relationships through community and bilateral meetings, ensure effective follow-up on key initiatives, provide actionable internal reporting, and help enable efficient merchant acquisition to accelerate Wero acceptance.
This is a unique opportunity to work at the heart of the European payments ecosystem, collaborate with leading financial institutions and partners, and play an active role in shaping the future of digital payments across Europe.
🐝 About the team
You will join the TPA Relationships & Implementation Team, a dynamic and collaborative team focused on strengthening relationships with EPI members and supporting the growth of the acceptance ecosystem across Europe.
The team works closely with a wide range of internal stakeholders, including Sales, Marketing, Product, Legal, Operations, and Onboarding, ensuring alignment across initiatives and markets. Together, they play a central role in driving member engagement, supporting business growth, and enabling the successful rollout of EPI’s products and services.
💥 Your impact
Build and maintain strong relationships with EPI acquiring members, acting as their trusted day-to-day contact.
Organize and drive member engagement through community forums, bilateral meetings, and regular follow-ups.
Develop and execute go-to-market plans with members to accelerate Wero acceptance across European markets.
Support the growth of members' merchant portfolios and track progress against agreed objectives.
Train and enable member teams on Wero products, services, and value propositions.
Understand members' business needs and identify opportunities to create additional value and expand services.
Foster member commitment and alignment with EPI's strategic ambitions.
Grow the EPI Acceptance Ecosystem
Identify and engage new acceptance providers and acquiring partners to expand the EPI network.
Support prospecting activities, including pitching EPI, presenting solutions, and answering stakeholder questions.
Contribute to commercial discussions and support the finalization of membership, incentive, and partner agreements.
Coordinate the onboarding of new members in collaboration with Product, Legal, Operations, and other internal teams.
Drive Wero Adoption
Promote Wero across the payments ecosystem and help strengthen its market presence.
Collaborate with Marketing to develop impactful sales and enablement materials.
Represent EPI at industry events, conferences, and member-led engagements.
Gather market insights and member feedback to help shape future opportunities and drive adoption of Europe's leading payment solution.
💻 Technology stack Primary
Windows or Mac, Office 365, Slack, Atlassian Jira & Confluence, Miro
🕵🏻♀️ To succeed, you should meet at least 70% of these requirements
+5 years of professional experience in the payments industry, including at least 5 years in a similar role
Proven background in payments, partnerships, sales, or member relationships
Fluent in English (CEFR C1 or C2); German, French, or other European languages are a strong plus
Thrive in a remote-first, multicultural environment
Strong understanding of the payment transaction flow (Issuing / Acquiring)
Proven experience in influencing, selling, and negotiation within the financial industry
Strong account management, presentation, and networking skills
Ability to deliver high-quality work and report on KPIs
A strong customer-oriented mindset is a must
🪜 Recruitment steps
First call with one of our recruiters
Interview focused on the role and your expertise
Interview focused on company skills and values
Hopefully, an offer you can’t refuse
⛔ Turn back if…
You’re looking for a highly structured environment with no ambiguity
You expect to focus only on internal work with no external exposure
You’re not comfortable operating in a pan‑European, evolving ecosystem
🎁 What we can offer
Remote-first culture with quarterly and annual all-staff in-person meetups to keep teams connected and collaborative
Possibility to work from another EU country for up to 3 months per year
Competitive compensation package, featuring salary, performance-based bonus, and a thoughtfully designed, high-quality benefits program
The opportunity to be part of a multicultural European company
Learning & development budget: €5,000 training budget per year
Otherwise, apply !
🫶 Our commitment to equal employment opportunities
EPI offers equal job opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social background, disability, or age. We are committed to building an inclusive environment that reflects the diversity of the people and markets we serve.
This job is no longer accepting applications
See open jobs at EPI Company.See open jobs similar to "Relationship & development manager - TPA - Remote-First" FinTech Belgium.