At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for Deputy Head of Risk and Compliance to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

We are seeking a strategic and experienced Deputy Head of Risk and Compliance operations to strengthen the 1st line of defense with a strong emphasis on Compliance and supporting core Risk Management functions. This leadership role is instrumental in ensuring regulatory alignment, driving operational excellence, and overseeing five critical units within the first line of control.

What you’ll do:

• Operational Oversight: Provide hands-on leadership across core risk & compliance functions, including:
• 1st Line Compliance Operations
• Merchant Risk Assessments
• Transaction Monitoring & Fraud Detection
• Financial Crime Investigations
• Chargeback Management

• Compliance Monitoring: supervising the execution of robust Compliance Monitoring frameworks, ensuring ongoing control effectiveness and timely remediation of any compliance operational insufficiencies.
• Regulatory Readiness: Collaborate with the 2nd line and Legal to proactively respond to evolving regulatory obligations and ensure operational readiness for audits and inspections.
• Policy & Procedure Governance: Maintain and continuously improve compliance/risk-related operational procedures, ensuring consistency with governance and regulatory expectations.
• Reporting & Communication: Prepare and present reports to the Senior management and governance committees. Ensure compliance ops incidents and corrective actions are communicated effectively and resolved in a timely manner.
• Card Scheme & Payment Systems Compliance: Ensure alignment of internal procedures with card scheme rules (e.g. Visa, Mastercard), SEPA, and other payment regulations.

• Risk Framework Support: Assist in implementing and improving the 1st line risk management framework across all units, ensuring clear ownership and mitigation of key operational and financial crime risks.
• Risk Intelligence: Stay ahead of emerging threats and regulatory changes by partnering with the 2nd line to assess impact and adapt controls and processes.
• Risk Data & Systems: Oversee the development and integration of risk-related tools and reporting systems to enhance decision-making and transparency.
• Incident Oversight: Support investigations into high-impact incidents, collaborating on root cause analysis, resolution, and reporting.

This role is perfect for you if you have:

• Education: Bachelor’s degree in law, International Relations, Finance, Business Administration or related field. Relevant certifications (e.g. CAMS, ICA, CFE) are a strong plus.
• Experience: Minimum 10 years in compliance and/or risk roles within a financial institution or fintech environment. Proven experience managing teams and complex operational functions.
• Technical Skills: Proficient in Microsoft Office, with working knowledge of Power BI, monitoring systems, and compliance technology platforms.
• Regulatory Expertise: Strong working knowledge of European financial services regulation, AML/CFT frameworks, and card scheme rules.
• Languages: Fluency in English is required.
• Soft Skills: Strategic thinker with high attention to detail. Excellent communicator, able to influence and collaborate across functions and levels of seniority.

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Unlimited access to courses on LinkedIn Learning
• Refer a friend bonus as we know that working with friends is fun
• Annual individual training and development budget
• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 200 BGN per month
• Fully covered Multisport card
• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Department

Risk

Locations

Sofia - Office

Reference number

DHRC_R_1

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