At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for a Marketing Operations Manager to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

The Marketing Operations Manager is the strategic architect and guardian of our marketing technology ecosystem, data integrity, and operational efficiency. While a dedicated CRM team manages HubSpot for sales, this role will own and optimise the marketing technology stack, ensure seamless data flow for marketing purposes, and drive process automation to empower all marketing teams to achieve their goals. You will bridge the gap between marketing strategy and technical execution, ensuring scalability, robust reporting infrastructure, and actively integrating AI capabilities to enhance marketing effectiveness.

What you’ll do:

• Marketing Technology Stack Management: Own the evaluation, integration, and optimisation of all marketing technology tools (beyond core sales CRM functions), including marketing automation platforms (e.g., HubSpot Marketing Hub), analytics platforms (GA4), and any other marketing-specific software (Google Tag Manager). Continuously assess industry trends and new technologies to improve team efficiency and drive growth.
  

• AI Integration and Automation Enhancement: Alongside subject matter experts within the team, identify, evaluate, and integrate AI-powered tools and features into the marketing tech stack to enhance automation, personalisation, and efficiency. You will work with vendors and internal teams to implement and scale AI solutions effectively.
  

• Process Design and Automation: Design, implement, and optimise scalable marketing processes and workflows. This will include supporting the team in developing A/B testing infrastructure and methodologies.
  

• Reporting Infrastructure and Analytics Support: Work in close partnership with our analyst community to ensure the underlying technical infrastructure supports robust and accurate reporting. This includes proper implementation of tracking tags, API integrations for data transfer, and troubleshooting any technical discrepancies that impact analytical insights.
  

• Cross-functional Alignment and Liaison: Act as the technical liaison between Marketing, Sales (specifically the CRM team), and Sales Enablement to ensure marketing initiatives align with broader business goals and that a seamless buyer journey is maintained from marketing touchpoints through to sales handoff. Detailed funnel management on how we can improve and drive our GTM function.
  

• Compliance and Security: Oversee data privacy compliance (e.g., GDPR) specifically for marketing data collection, storage, and usage, ensuring all marketing technology adheres to regulatory requirements.

This role is perfect for you if you have:

• Proven experience in a Marketing Operations role, ideally in a fast-paced, growth-oriented environment

• Deep expertise in marketing automation platforms (HubSpot Marketing Hub and Make preferred) and CRM systems

• Strong understanding of marketing analytics and reporting needs, with experience in data integration and governance

• Demonstrated understanding of AI/ML concepts in marketing, with experience in evaluating or implementing AI-powered marketing tools (e.g., predictive analytics, personalisation engines)

• Excellent project management skills and ability to manage multiple priorities

• A strong technical aptitude with the ability to troubleshoot system issues and manage integrations

• Understanding of sales processes and the marketing-to-sales lead lifecycle

• Exceptional communication and collaboration skills to work effectively across teams

• Fluent in English, both written and verbal

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment

• Annual salary reviews, promotions and performance bonuses

• myPOS Academy for upskilling and training

• Unlimited access to courses on LinkedIn Learning

• Annual individual training and development budget

• Refer a friend bonus as we know that working with friends is fun

• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package

• 25 days annual paid leave (+1 day per year up to 30)

• Full “Luxury” package health insurance including dental care and optical glasses

• Meal vouchers of 200 BGN per month

• Fully covered Multisport card

• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Department

Finance

Locations

Sofia - Office

Remote status

Hybrid

Reference number

Fi-MKTOPS-1

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