We’re Qover, a leading insurtech scale-up that has raised $70 million.

With an international team of 150+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences.

Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent and accessible across borders – a global safety net 🌍

We’re well on our way to building that safety net, with a platform that protects millions of users across 32 European countries. We work with top brands like Revolut, Mastercard, BMW, Canyon, Monzo and many others.

Visit our website for more about what we do!

About the role

Qover is seeking an all-round IT Workplace Engineer —a real "Swiss Army knife" who can dive into various areas of our internal IT. We are looking for someone smart, driven, hands-on, and a natural problem-solver who is excited to grow alongside the role.

In this position, you will take ownership of the internal IT environment for your 150+ colleagues in our Brussels office. Beyond daily support, you will actively participate in key projects involving network management, hardware lifecycles, access control, and upgrading our security policies.

Note: Physical presence in our Brussels office is required for this role.

Your tasks and responsibilities

We have a lot of exciting challenges to tackle! While this is a comprehensive to-do list, we don't expect everything to be solved on day one. Your core responsibilities will include:

• Hardware & Asset Management: Define, procurement, and setup of office IT equipment (screens, keyboards, docking stations, video conferencing solutions, etc.).
• Inventory & Tooling: Build a comprehensive inventory of all active equipment per user/team, and select/implement an asset management tool for long-term tracking.
• Lifecycle Reviews: Audit current hardware to determine necessary upgrades or replacements (including Windows laptops and MacBooks).
• Endpoint Security: Own our business antivirus solution and device encryption (BitLocker/FileVault). Define and enforce policies to ensure optimal security and ensure secure recovery key management.
• Identity & Access Management (IAM): Manage all user access, map out software usage across Qover, rationalize tools, and implement secure group profiles/logging. Partner with our Security team to roll out 2FA where needed.
• Lifecycle Operations: Standardize and optimize our IT onboarding and offboarding processes.
• Google Workspace Administration: Clean up, improve, and own our Google Workspace (Drive, Groups, users) and collaborate with the Security team to optimize email encryption and security features.
• Security Awareness: Co-create and deliver basic IT security training sessions for the wider company.
• Network & Infrastructure: Manage user access control, investigate secure private network options with WeWork, and deploy our VPN solution to support our flexible "Work From Anywhere" policy without losing our agile startup culture.
• Daily Support: Proactively troubleshoot and resolve daily IT issues (hardware, software, meeting room setups) and look for ways to continuously improve our setup.
• Compliance Support: Help the team address IT access and support questions during vendor approval processes, and support our ongoing ISO 27001 certification efforts.

Your Experience and skills

• 1–3 years of experience in a similar IT support or engineering role, ideally within a fast-paced structure.
• Bachelor’s degree in IT, or equivalent practical experience.
• Hands-on knowledge of user access policies (IAM), antivirus solutions, PC/Mac support, network troubleshooting, and Google Workspace administration.
• Excellent command of English (additional languages are a huge plus!).
• A strong team-player mindset.

Your Attitude

• You genuinely enjoy handling a wide variety of IT topics and love learning new skills on the fly.
• You thrive in a fast-paced, evolving startup environment.
• You are a natural problem-solver and a "people person" who genuinely enjoys helping others.

• You are an adaptable multitasker—the ultimate IT resource for our Brussels hub.An
• You show an approachable, positive attitude and humour —we take our work seriously, but not ourselves!

● 28 days off (8 extra days on top of the 20 legal days)

● A nice working space in a great location in Brussels: Qover-dedicated space at WeWork (Rue du Commerce 31) with a large terrace to enjoy team events

● A positive company culture that values teamwork and taking initiative but also having fun, with regular social events

● A collaborative and communal environment where everyone is welcomed, valued and accepted regardless of their nationality, gender, age, sexual orientation, disability, philosophical or political views, etc.

● The chance to work among entrepreneurial people, giving you the opportunity to learn and have a real impact at one of Europe’s fastest-growing insurtechs