Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Overview

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing high double-digit growth as we expand into new payment flows and continue to grow our core card solutions. VCS works closely with Financial Institutions and Fintechs to bring payment solutions and associated services that meet the needs of Small Businesses, Growth Corporates, Large Enterprises, Multi-Nationals and Governments around the world.

Job Description: This is a new position in the CEMEA VCS BPO team to provide support on all internal and external initiatives. This role will help drive the VCS strategy execution and sales operations for VCS function in CEMEA. The role will collaborate with key members of the CEMEA VCS Leadership and extended team, and other stakeholders.

The ideal candidate will be proactive, have a strong analytical mindset and be structured and detail oriented, capable of thriving in a fast-paced environment.

Key Responsibilities:

Strategy & Operations Support:

• Support VCS go-to-market initiatives that drive overall function growth
• Scan market trends and provide insights on impact to our VCS strategy and key initiatives. Extract Visa data points from internal Visa data sources such as GBI and OpCerts and analyze to identify relevant insights
• Track sales pipeline and Sale targets in sales tools such as Microsoft Dynamics against the targets. Share regular executive updates with VCS LT and relevant stakeholders
• Support in Sales Incentive Plans tracking for sales and account management teams
• Support the leadership team on ad hoc projects and track open issues to closure to improve VCS performance. Support assignments as needed, such as employee rewards programs and update of functional org charts and mailing lists
• Driving the execution of the annual Global Client Engagement Survey (GCES) to capture client feedback and coordinate corrective actions
• Support in coordinating business decisions around investments, expense control and business optimization

Meetings and Events:

• Manage calendar of weekly VCS leadership team meetings, including setting proposing agenda, scheduling meetings and booking conference rooms
• Coordinate and create materials for key cadences such as regional and global MBRs, QBRs, All-staffs, Global and CEMEA LT sessions, and client councils and forums

• Plan, coordinate, and fully execute logistics for team and leadership meetings and events. Organize key staff events such as All Staff meetings and bi-annual reviews.
• Coordinate conference and meeting room setups, order catering and make logistical arrangements.

Team Collaboration:

• Collaborate with key leaders to ensure timely delivery of their commitments and manage agendas for key meetings.
• Establish and maintain effective and cooperative professional relationships with all levels of management, employees, and outside clients.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
- Minimum of 3 year work experience, preferably in a global company
- Bachelor’s Degree or Masters Degree in relevant field with strong academic profile
- Diversity of thought and experience. Continually seeks new perspectives and feedback, takes an inclusive approach, and engages diverse points of view
- High levels of learning-agility with a real interest in the fintech ecosystem and technology and digital-first approach
- Proficiency with Microsoft Office products (Excel, PowerPoint, Word, Outlook)
- Excellent problem-solving skills with a strong customer-centric mindset. Self-starter capable of working with minimal supervision
- Demonstrated professionalism, discretion, and experience handling highly confidential information, with a focus on adding value and assisting the team
- Ability to multitask, prioritize work efficiently, and maintain strong attention to detail. Excellent judgment in setting priorities and ability to work with strong sense of urgency
- Excellent verbal and written communication skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.