Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa's Global Risk organization is seeking a dynamic and experienced Senior Director to lead its Risk team in the GCC region, focusing on Digital Payment Risks. This pivotal role will oversee risk management across the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. The ideal candidate will be responsible for proactively identifying, assessing, and mitigating risks while providing strategic guidance to the payment ecosystem, in alignment with Visa's growth objectives. As a member of Visa’s CEMEA Risk Leadership Team, the Senior Director will play a vital role in shaping the risk management landscape by being an effective risk business partner to the Group Country Manager for the GCC Sub-region

The Head of Risk for GCC is expected to drive effective risk management practices, enabling cross-functional teams to handle Visa’s Strategic, Regulatory, Compliance, and Third-Party risks efficiently. This leader will be responsible for maturing and advancing Visa’s Risk roadmap initiatives and providing risk thought leadership for the GCC subregion. The role will also be a member of the GCC Leadership Team.

Reporting directly to the Regional Risk Officer CEMEA, this high impact and high visibility leadership role requires frequent collaboration with senior internal stakeholders across the GCC and CEMEA region, including teams in Business, Finance, Operations, Controls, Processing, Government Engagements, Risk Value Added Services, Visa Consultancy & Analytics and Risk. Importantly the position involves extensive external engagements with clients, partners, government and other payment industry stakeholders. The Senior Director will provide leadership and guidance to a team of risk managers supporting the GCC subregion.

Purpose:

• Lead the team to ensure that Visa’s interactions with clients, merchants, regulators, and other third parties on risk-related matters are well-informed, effective, and collectively moving the Visa ecosystem towards a stronger state.

• Build and leverage market knowledge and presence to ensure Visa’s risk-related policies, programs, and frameworks are aligned with current and future business demands.

• Engage clients, merchants, and other stakeholders to mitigate fraud and data compromise events, promote stronger authentication and data security, and help enforce Visa’s external risk programs and policies.

• Provide deep insights and support against a broader set of risk-related issues and activities, including client fraud and approval optimization, credit settlement risk, anti-money laundering, deployment of Visa Risk Products, the use of third parties, and deployment of emerging technologies.

• Promote effective and executive-level information flow around strategic, regulatory, and other risks to the Visa enterprise, and minimize audit and compliance concerns.

Key Responsibilities:

• Ecosystem Risk Management: Provide deep insights of the country/sub-regional business environment, payment systems, and other risks to senior client executives operating in each market and serve as the trusted risk advisor to the leadership across all Visa business functions

• Business Alignment: Align Visa’s risk-related objectives and activities with Visa’s business goals in the sub-region to optimize long-term growth, while ensuring that risk management strategies support and enhance the overall business strategy.

• Risk Relationship Management: Engage key senior stakeholders, including clients, law enforcement, government, and other relevant entities, to secure support for Visa’s goals and address identified risks and foster strong relationships to facilitate risk management efforts.

• Thought Leadership: Differentiate Visa by demonstrating thought leadership on risk issues to senior payment system stakeholders. Lead and orchestrate client meetings (e.g., sub-regional Risk Executive Councils, meetings) and industry forums (Risk Summits, government initiatives) of payment system stakeholders (e.g., clients, law enforcement, regulators, industry participants) to drive greater awareness and support for Visa’s payment system risk strategy. Positively influence regulations and risk/security-related practices to ensure a strong payment ecosystem and a growth environment for Visa, its clients, and the industry..

• Communication: Deliver effective and executive level communication and provide marketplace feedback regarding Visa’s risk-related programs, policies, and other activities, while maintaining transparency and keeping all relevant parties informed about risk management initiatives and outcomes.

Skills and Experience:

• Has been on the leadership team of the Chief Risk Officer of a large financial institution, preferably in the GCC region or regions of similar maturity and diversity

• Has led underwriting operations for SME, Retail or corporate lending for a large Financial Institution as the functional head for a minimum of 5 years, taking wing-to-wing accountability for application processing, credit decisioning and disbursal.

• Has held responsibility for a period of at least 5 years for the credit risk policy function within SME, Retail or Corporate banking having had wing-to-wing responsibility for Underwriting, Portfolio management and Collections.

• Has exposure to board, audit and risk committees, having been accountable for presenting the portfolio performance to the board of the financial institution

• Through their tenure, has built a robust operating level understanding of Fraud risk, Operational Risk, Compliance, AML and KYC risk

• Has led the implementation of programs for compliance with regulations in the lending domain.

• Has been held accountable for regulatory compliance audits in the lending domain

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Master’s degree required with 15+ years of progressive experience working in the financial services industry
• At least 5 years of senior leadership experience relevant to the domain
• Ability to influence at an executive level both internally and externally.
• Excellent written, oral and presentation skills and an ability to synthesize complex and technical information into clear recommendations on course of action.
• Highly meticulous with deep analytical skills and ability to provide strong thought leadership
• Proven ability to identify, prioritize, lead multiple initiatives simultaneously, adapt to changes quickly, multitask and deliver quality under tight deadlines
• Strong leadership skills with experience in influencing, communicating and driving change through cross-functional teams, including the ability to build consensus across disparate views
• Experience in building and delivering effective executive level communications

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.