Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The role holder leads the Visa Direct platform and commercialization efforts for the Eastern Africa Cluster i.e. Ethiopia, Djibouti, Mauritius, Seychelles, Madagascar, and Comoros, across all use cases.

Responsibilities include sizing the opportunity, developing the push payment strategy in line with the Cluster’s business objectives, identifying use cases, and engaging internal and external stakeholders to deploy Visa Direct solutions. The key focus is on product and platform development, from drafting business requirements to quality assurance and project management or coordination with multiple internal teams. These new solutions must be deployed considering the evolving market, client, and consumer needs, aiming to drive significant future market growth for Visa in emerging markets.

The role requires a unique blend of commercialization and business analysis skills, along with an intimate understanding of payments, mobile technology, consumer behavior, and Visa’s business. The role will work cross-functionally with other teams in the markets and coordinate the product roadmap and learnings from the wider regional Visa Direct teams.

Solution Development and Deployment

Be a thought leader and influencer in developing and deploying the solution in the market. Manage the full cycle of Visa Direct solutions deployment, including articulating the solution's value proposition for stakeholders, mapping the value chain, working on commercials and solution deployment, testing plans with key partners, and instituting program management for effective deployment and tracking.

Go-to-market Plans

Lead in defining market plans for Visa Direct, focusing on target markets and solutions. Success requires seamless execution based on carefully designed market plans.

Business Analysis and Project Management

Lead product-related project tasks and associated deadlines to ensure they are met. New solution rollout involves complexities with multiple stakeholders and tight deadlines.

Product and Platform Design

Recommend and develop product and platform design improvements relevant to the Cluster. As a subject matter expert, develop knowledge on new solutions, customize them for local markets, and create industry best practices for local teams worldwide. Translate specific market needs into the global platform development roadmap.

Partner Management and Building Local Accelerator Partners

Provide thought leadership to identify target accelerator partners, coordinate with partnership teams to sell-in the solution, and manage these partners to deployment.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Professional Experience

1 Extensive knowledge of cross-border remittances and payment solutions

2 Direct exposure to digital payment solutions, including mobile banking, payment cards, mobile money, ISO 20022, RTP, API-based platforms, and payments overlay services

3 Over 10 years of work experience, including taking new products from the idea stage to commercial launch and dealing with regulatory approvals

4 At least 5 years of experience at a mid-senior career level

5 Strong public speaking and presentation skills

6 Business degree and technical education are advantageous

7 Project Management and Business Analysis experience are strongly preferred

8 Experience working on digital solutions in the banking or technology space

9 Fluency in English is required and knowledge of French is desirable

Technical

1 Comprehensive understanding of domestic and cross-border payments, Visa systems, banking and financial services, including their platforms and commercial models, ISO 20022 standard, and real-time payments operating models

2 Knowledge of payment and mobile technology, as well as overlay services for payments and their impact on emerging business models

3 Insight into consumer behavior, especially in a digital environment

4 Familiarity with the retail structure in emerging markets

Business

1 Excellent interpersonal and client management skills

2 Strong analytical and organizational abilities

3 Willingness and ability to work in unstructured and informal settings with sophisticated clients or partners

4 Proven commercial negotiation skills

5 Solid communication skills, both written and spoken

6 Driven

7 Culturally adaptable

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.