Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a Product Manager, you will be part of the Global API and Partner Ecosystems group within Visa Commercial Solutions. Our team is focused on building and enhancing Application Programing Interface (API) offerings and integrating with third party financial technology providers to support B2B payment needs. We are part of the broader Global Card Products and Platforms team which is responsible for all cardable solutions for businesses and public sector entities globally, providing payment and value-added services to financial institutions that support these businesses, corporations and governments.

In this role, you will be responsible for working with potential partners and managing our third party integrations with ERPs and Accounting Software to support and grow B2B card payments. This role manages the full end to end process for rolling out new embedded payments integrations, including the analysis of potential ERPs and Accounting software platforms, the design of the customer experience, working with the technology teams to build them, identifying the ideal go to market model for each and then managing the products post-roll out.

This role requires significant collaboration with multiple internal teams. You will manage one (or possibly multiple) scrum teams where you will work very closely with the technology team so ensure the products are built per requirements, on time, on budget and are high quality. This also requires collaboration with many other internal teams. You will work with our internal regional teams to identify the required product feature enhancements, with other product teams your product is dependent on, with the design teams on how to incorporate new features and products into our VCS Hub, and with marketing to help position and advertise our products in the market.

This person will be the subject matter expert and advocate for these integrations at Visa to increase their usage. They will also know the ins and outs of the Accounts Payable and Accounts Receivable processes and how ERPs and Accounting Software play a role in them. They will also produce all necessary material from product launch to maturity such as user guides, sales collateral, internal support guides, etc. This product management position includes contributing to the overall integrations strategy at various stages of their life cycle, from executing on new potential partnerships, managing existing integrations from a product perspective, and driving growth by communicating the value to internal and external stakeholders and clients. This person must be professional and articulate as they will be working with external clients – both issuers and partners – to establish and foster partnerships with fintechs and complete pilot projects with our issuers. The product manager must be able to clearly communicate to partners and client while also being able to champion customers and manage escalations.

These integrations will require strong analytical and problem-solving skills, as well as industry experience in business process for purchasing, payments and cash management, the product manager will need to assess each situation and provide optimal guidance to the third parties.

The product manager is also an integral part of other product development projects in flight and includes input into potential partnerships and opportunities. The role will not manage an agile scrum team directly but will work very closely with the technical teams by providing clear requirements, consulting on product decisions and providing guidance on user experience.

RESPONSIBILITIES

• Has a deep knowledge of Commercial and B2B payments space globally, key industry players and understand the challenges and needs of business.

• Understand the various Accounting Software, ERPs, CRMs, and other business-critical applications and how they are applied in business payments scenarios.

• Understand Visa’s existing applications, integration services, API and product offerings in order to use that knowledge in an overall understand of the integration needs.

• Bring innovation to Visa Commercial Solutions team in how we can partner with third party financial technology providers to bring value to our clients.

• Meet with external third party partners to understand their business and assess the value of building an integration for our clients (Issuers and corporates)

• Have analytical-solving skills in order to assess the uniqueness of each integration and how it can fit into a consistent and overall product offering

• Work with the regional product teams to understand individual market needs and challenges in order to prioritize enhancements on the roadmap

• Work with the third party product teams and internal product owners to communicate the business needs and ensure enhancements are developed to meet business needs.

• Support the build of front and back-end integrations, while understanding both the technical side, business process and also the end customer experience.

• Inform development team on any integrations enhancements, familiar with how mid and large corporate use of ERPs, Accounting Software, CRMs, etc.

• Collaborate with the technical product owner and development teams to ensure teams understand the details and that the product enhancements are implemented successfully and on time.

• Responsible for go to market and other product documentation to support integrations collaterals such as marketing material, implementation guides, tear sheets, product overview, pitch decks and technical documentations.

• Work with marketing, sales, partnerships, implementation, and support teams to help them collaborate with financial institutions and corporate clients regarding integration services.

• Provide subject matter expertise to internal teams when working with clients to onboard a new issuer or corporates onto these integration services.

• Become the advocate for the integrations, being able to explain the benefits of each third party integration and usage for their client-specific use cases.

• Contribute to short term and long-term strategy for our third party integrations as part of the overall API ecosystem strategy and considering priorities, market needs and competitive landscape.

• Support the pilot process when rolling out a new integration or feature. Work with pilot third party, client, issuer and internal teams to run a thorough pilot and assess production readiness

• Implement pricing for any new products, features or offerings. Develop pricing models and work with internal teams and regional teams to assess impact to individual markets and finalize product pricing.

Secondary Job Responsibilities:

• Passionate about the product offering and take pride in your work with a drive to understand the ins and outs and always work to improve the offering.

• Operates with minimal supervision and able to make informed, well-reasoned decisions independently.

• Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented.

• Strong written and verbal communication skills are needed to create clean and crisp go to market materials

• Strong interpersonal/communication skills, collaborates easily and successfully within as well as across organizations.

• Interact with various levels of management across organizations as well as with external clients and maintaining close working relationship with Commercial Product teams.

• Displaying a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing integrations and features.

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

• Experience building APIs directly, or using APIs within your product development·

• Knowledge of how and why corporates use ERPs and Accounting software to perform key business processes, and how Visa can integrate with them to add value to our mutual clients.

• Experience with B2B Payments, understanding the end-user needs and challenges.

• Deep understanding of Embedded Payments capabilities in the current payments landscape, and how they add value to our issuers and their corporate clients.

• Experience integrating systems to third parties to support external-facing workflows

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experience building APIs directly, or using APIs within your product development·
• Knowledge of how and why corporates use ERPs and Accounting software to perform key business processes, and how Visa can integrate with them to add value to our mutual clients.
• Experience with B2B Payments, understanding the end-user needs and challenges.
• Deep understanding of Embedded Payments capabilities in the current payments landscape, and how they add value to our issuers and their corporate clients.
• Experience integrating systems to third parties to support external-facing workflows
• Excellent business ethics is required, the successful candidate will have experience, and demonstrated success in the above listed core competencies.
• Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented.
• Must have experience working and presenting to client, such as issuer and fintechs in a consultative nature.
• Demonstrated expertise/power user in MS Office (Excel, PowerPoint, Access, and Word) and experience with MS Office Access,
• Has worked with Product Management tools such as Jira or Jira Align, and UI/ UX design tools such as Figma.
• Sharp analytical and problem-solving skills with attention to details
• The role requires strong leadership, interpersonal, communication skills, and the ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to processes/procedures.
• Presenting and communicating complex/detailed topics to clients.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138,500.00 to 200,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.