Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• Review / assess/ process E2E Co-Brand applications
• Present / attend and chair management meetings / forums
• Participate in E2E process improvement initiatives and transformation projects
• Provide escalations to the Senior Manager and proactively come up with resolution plan
• Ensure cases are met within internal KPIs
• Be the first point of contact for any query related mater
• Provide support and training for Analysts within the team
• Flexibility and ability to adjust on the fly to new demand
• Share and leverage best practices across the team
• Engage core ecosystem functions to support the clients on various Co-Brand applications (Client Services, Visa Rules, Risk, Compliance, Legal, Finance and Technology teams)
• Review / assess and create E2E Co-Brand process documentations

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Excellent organizational skills and able to work to tight deadline and operate within a high demand environment
• Quick learner, comfortable working with ambiguity
• Focus on continuous improvement and ability to identify opportunities
• Growth mindset and results oriented and able to drive delivery of solutions
• Advanced Excel skills required with strong analysis ability
• Ability to comprehend and translate complex technical issues and apply to business solutions
• Demonstrate ability to articulate complex technical terms or processes into business language
• Excellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographies
• Proficiency in Microsoft Office and internal tools
• Experience in working cross-culturally and in remote situations
• Effective professional level English verbal and written communication skills
• Ability to work creatively with strong problem-solving skills and ability to manage multiple priorities and demands
• Strong understanding and experience of electronic payments, transaction processing networks, issuer processing, etc.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.