Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund collection/FX conversion/transfers/disbursements to cards, Visa accounts and wallets around the world using push payment technology, i.e. Original Credit Transaction (OCT). Visa Direct consumer and business applications include merchant-to-merchant (B2B) person-to-person (P2P) transfer, person to micro-business transfer (e.g. payments to landscaper), funds disbursement (e.g. insurance claim disbursements), bill payment, cross-border remittance and more. Currently, the push payments market around the world is estimated to be an USD80T opportunity.

What a Manager, Visa Direct Sales Executive does at Visa:

This role will be responsible for originating leads and supporting our country leads negotiating commercial agreements to achieve sales targets and accelerating accelerate the growth of Visa Direct across the region. Ideal candidate will be able to develop and drive critical growth initiatives, both regionally and globally, in a complex, matrixed environment. The ideal candidate will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for assigned accounts. The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account. We will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals. Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve and exceed account transaction and revenue targets for Visa Direct by client

  • Achieve annual performance goals and enablement milestones for Visa Direct (e.g.: new endpoints, corridor expansion, or use cases)

  • Develop and actively manage client account plan to achieve financial targets and strategic priorities across all products (e.g. direct to card, account and wallet, AFTs, VAS, etc..)

  • Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities

• Sales pipeline development, up-sell, cross-sell endpoint options, routes / corridors, use cases and VAS across primary and extended client LOBs.

  • New / renew deal structure, incentives, negotiation and contracting

  • Manage and support clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization

• Established a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables

  • Collaborate with the client Account Executive(s) to define account priorities and achieve the annual plan

  • Partner with Visa Direct cross-border commercialization team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs

  • Work with Marketing to ensure our client facing materials are excellent, on message and help accelerate the learning and launch process

  • Work with Finance and Leadership on forecasting and monthly/quarterly reporting

  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients

  • Work with Client Services to monitor payment volume to recommend optimization activities and address production issues as needed

  • Collaborate with Visa Direct AP Leadership to share progress and growth through internal reporting and tracking of account plan and financial budget

  • Identify and raise product feature enhancements

• Active investigation and management of account program performance, with a drive to resolve issues quickly and completely.

  • Analyze dashboard and identify key trends, bringing in product and client services SMEs to assist as needed

  • Client transaction yield optimization (price / FX)

  • Underperforming program revenue impact and resolution

• Development Account plans and monthly/quarterly reviews

  • Provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth and defining the

  • Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued

  • Monthly reporting to Visa Direct AP and Market leadership

Why this is important to Visa

The individual will contribute to Bank, FinTech & Cross border sales acceleration as well as account management for Visa Direct in location. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Commercial and Money Movement Business.

Qualifications

• 8+years of industry related experience, including Senior FI Relationship Manager, Cross border payments, Correspondent Banking and/or Senior Transaction Banking FI Sales
• Creative Self-starter with a bias toward action and proven track record for successfully developing, building, launching and commercializing technology products that delight customers
• Excellent problem-solving skills with a strong focus on delivering for clients
• Excellent listening and communication skills (both verbal and written), and executive presence, must be able to interface with our most senior client executives
• Ability to explain complex business and technical concepts to a broad audience in an approachable way to drive adaption
• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
• Passionate about what you do and excited about the opportunity to transform payments working for the industry leader
• Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliers
• Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately
• An advanced degree strongly preferred
• Visa or financial/payment industry knowledge required, push payments or real-time payments experience a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.