Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. The role provides direct administrative support to the Senior Vice President, NA Visa Consulting & Analytics as well as support to other leadership team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

As an individual contributor, you will focus on execution, solving a range of straightforward and complex problems and analyzing possible solutions using standard procedures, with moderate guidance and supervision.

This role offers the opportunity to work in a fast-paced environment, where your contributions will directly impact the success of a growing business. As a Sr. Executive Assistant, you will be at the heart of our operations, ensuring seamless communication and organization within the team. The ideal candidate will exhibit a positive attitude, strong communication skills, and the ability to proactively manage multiple calendars, organize large team events, and serve as an overall problem solver.

Key Responsibilities

Calendar & Meeting Management:

• Proactively manage complex calendars and resolve scheduling conflicts for supported executives.
• Organize and coordinate internal and external meetings, including large team events and expanded staff meetings.
• Prepare meeting agendas, presentations, and manage shared team resources on intranet/portals.

Travel & Expense Management:

• Coordinate complex domestic and international travel, including itineraries, visas, and logistics.
• Prepare and submit expense reports using Visa’s software (SAP Concur).
• Assist with other administrative processes and expense-related tasks as needed.

Communication & Relationship Building:

• Engage effectively with client assistants and stakeholders across the organization to facilitate seamless communication.
• Build strong relationships with executives, colleagues, and members of the Executive Administrator community at Visa.
• Provide and receive constructive feedback, managing conflict resolution with professionalism.
• Draft, proofread, and address issues in communication plans or reports before they reach clients.

Project & Event Coordination:

• Support key team initiatives as a project coordinator, contributing to multidisciplinary teams and projects.
• Organize logistics for team functions, both locally and abroad.
• Propose innovative ideas and implement best practices for team collaboration and efficiency.

Confidentiality & Professionalism:

• Handle sensitive and critical matters with absolute discretion and professionalism.
• Maintain a high level of attention to detail, exercising sound judgment in all tasks.
• Exhibit a proactive, can-do attitude by taking initiative with minimal supervision.

General Administrative Support:

• Provide dedicated administrative support to the SVP as well as 3-4 senior executives, as well as general assistance to other team members.
• Discern and prioritize the nuances between various projects and client requirements.
• Participate actively in the onboarding of new team members and in ongoing departmental tasks.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 2 years relevant work experience with a Bachelor's degree; OR 5 years relevant work experience.

Preferred Qualifications:

• 3 or more years of experience supporting executives in a fast-paced and demanding work environment.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, and AI tools such as CoPilot and ChatGPT.
• Demonstrated ability to multi-task, prioritize, and manage complex assignments with strong attention to detail.
• Experience with executive-level calendar management, travel coordination, and expense reporting.
• Project management skills with the ability to coordinate large team events and initiatives.
• Strong verbal and written communication skills, with the ability to interact and collaborate across diverse teams and job functions.
• High degree of professionalism, discretion, and experience handling confidential information.
• Highly organized self-starter who takes initiative and works well independently with minimal supervision.
• Ability to build relationships, understand broader organizational context, and “get things done” efficiently.
• Demonstrates strong judgment, customer service focus, and a collaborative team player mentality.
• Comfortable operating in a fluid environment where assignments and priorities can change frequently.
• Stay current with evolving technologies, leveraging available tools—including AI—to drive efficiency and continuously improve processes.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 104,900.00 to 148,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.