Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to improve client performance. Our clients span financial institutions, merchants, fintechs, acquirers, processors, and cooperative enabler organizations. Visa Implementation Services delivers hands on execution of strategic roadmaps and go-to-market initiatives.

We are seeking a Manager, Visa Implementation Services focused on the Community Segment and the Enabler ecosystem to include merchant acquirers, card processors, and Credit Union Service Organizations. This role is business development in nature and will drive adoption of Visa products and solutions, oversee end to end implementations, and build enduring relationships across these segments.

Consultative Selling:

• Develop and maintain a deep understanding of the Community and Enabler segments, including cooperative models, operational realities, and technology stacks.
• Support initiatives to uncover client needs, challenges, and growth opportunities.
• Identify, support and engage decision-making stakeholders across financial institutions, processors, and CUSOs.
• Present Visa and partner solutions that address client objectives in areas such as card issuance, digital enablement, fraud and risk optimization, and merchant acquiring.

Solution Delivery:

• Partner with Product, Sales, Technology, and Issuer Processing teams to translate client requirements into detailed implementation plans.
• Manage timelines, dependencies, and delivery milestones to ensure smooth onboarding and activation of Visa solutions.
• Work with third parties to source the necessary skills and experience for client engagements.
• Resolve implementation risks and escalate cross-functional blockers to leadership.
• Ensure client satisfaction through proactive communication, progress reporting, and post launch support.

Customer Centricity:

• Speak comfortably to both technical and nontechnical aspects of solutions, tailoring communication to each audience.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
3 or more years relevant experience working in an industry leading merchant or card processing organization.
Excellent communication, storytelling, and presentation skills.
Excellent MS PowerPoint presentation skills.
Proven track record in business development, consultative selling, and managing client engagement lifecycles.
Strong project and program management skills demonstrated ability to deliver complex, multi-party implementations flawlessly.
Experience mediating between business functions and technology teams in a techno functional capacity.
Self motivated, results oriented individual able to manage numerous projects concurrently.
Strong teamwork and collaboration skills with the ability to use formal and informal influencing skills inside and outside the organization.
Technology mindset, curious, and up to date with industry trends and applications.
Payments consultancy experience a plus.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 114,400.00 to 165,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.