About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Are you ready to begin your career in Site Reliability Engineering and make a meaningful impact from day one? Join the Services Engineering team within Operations & Infrastructure (O&I), where you’ll support the fulfilment of service requests across Visa’s infrastructure and SCE platforms—while also contributing to innovative AI-led initiatives.

This team plays a vital role in delivering services from SCE’s standard catalogue, which includes infrastructure and platform-related requests. You’ll work alongside experienced engineers and cross-functional teams to streamline workflows, reduce manual tasks (TOIL), and support migration activities—all with a focus on continuous improvement and operational excellence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications: Bachelor’s degree with 3+ years of relevant experience, or Advanced degree (e.g., Master’s, MBA, JD, MD) with 2+ year of relevant experience, or 5+ years of hands-on experience in a technical role involving infrastructure, operations, or software support. Preferred Qualifications: Proven track record in delivering high‑quality technical service and support. Hands‑on experience with web protocols and infrastructure, including HTTP, firewalls, PKI, and SFTP. Experience working with transactional systems (e.g., banking, finance, telecommunications). Proficiency in scripting using PowerShell and Python, including testing and debugging. Exposure to enterprise SaaS applications and distributed systems. Familiarity with infrastructure‑as‑code tools (e.g., Terraform, Ansible). Understanding of cloud platforms and services, preferably AWS. Awareness of security and compliance frameworks such as PCI‑DSS. Working knowledge of Microsoft technologies, including Windows Server, IIS, and MS SQL Server. Experience with Microsoft development tools and languages such as SQL Server, Visual Studio, XML, XSL, PowerShell, and C#. Demonstrated initiative in automation, reliability improvements, and process optimisation. Strong customer‑focused mindset for both internal and external stakeholders. Effective communicator and collaborator with a hands‑on, solution‑oriented approach. Adaptable to changing environments and flexible with working hours. Passion for continuous learning and professional development. Ability to adapt quickly to evolving challenges and technologies. Prior client‑facing experience with strong interpersonal and communication skills. Experience collaborating with global teams across multiple time zones. Ability to work independently, take initiative, and manage time‑critical tasks effectively.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.