• You speak English fluently and have strong communication skills, while showing empathy

• You're a problem solving enthusiast, and can prioritize your work when needed

• You've worked in a user-facing role before and know how to handle issues with empathy, clarity, and professionalism

• You’re comfortable working with data — spotting patterns, drawing insights, and using them to make smart decisions.

• You thrill at leading thorough investigations, using your attention to detail for efficient resolution

• You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell

Your Space to Perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years

📚 We support growth with bunq Academy and €1500 annual learning budget

🚴‍♀️ A Multisport gym card for your health and wellbeing

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
⚕️ Private health insurance, just in case

🍻 Friday drinks and other celebrations - bunq style