• You speak English fluently and have strong communication skills, while showing empathy

• You're a problem solving enthusiast, and can prioritize your work when needed

• You've worked in a user-facing role before and know how to handle issues with empathy, clarity, and professionalism

• You’re comfortable working with data — spotting patterns, drawing insights, and using them to make smart decisions.

• You thrill at leading thorough investigations, using your attention to detail for efficient resolution

• You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years

📚 We support your growth with bunq Academy and 1500 EUR annual learning budget

💻 A Macbook to keep with you while you're with us

🚴‍ A MultiSport gym card for your health and wellbeing

🍪 Lunch and snacks at the office

⚕️ Private health insurance, just in case

💸 Monthly contribution to your phone and internet bills

🍻 Friday drinks and other celebrations - bunq style