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Support Team Lead

Tricount

Tricount

Customer Service
Posted on Jan 16, 2026
  • You naturally take ownership and don’t wait for problems to be assigned to you

  • You enjoy fixing things that don’t work, and making sure they stay fixed

  • You believe great customer support is about trust, clarity, and accountability

  • You like coaching others and helping them grow, even in tricky situations

  • You’re comfortable in a fast-paced environment where priorities might evolve

  • You focus on outcomes over output and like seeing real impact from your work

  • You’re curious about using AI to improve how support teams operate

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

📚 We support growth with bunq Academy and €1500 annual learning budget
🚴‍♀️ A Multisport gym card for your health and wellbeing (in Turkey)

🇧🇬 Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳) (In Turkey)

🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
⚕️ Private health insurance, just in case

💸 Monthly contribution to your phone and internet bills (in Turkey)

🍻 Friday drinks and other celebrations - bunq style

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.