• Deep expertise in KYB processes, with familiarity in EDD and CDD across EU markets.

• Proven ability to deliver seamless UX for onboarding journeys, ideally with product-facing experience.

• Strong analytical and research skills that allow you to turn raw data into actionable business insights.

• The ability to plan, organize, and execute complex improvements to onboarding mechanisms while driving real results.

• Prior experience optimizing policies and working in regulated environments.

• Excellent knowledge of various risk profiles and acceptance standards, including risk-labeling frameworks and decision paths.

• Strong communication skills and a user-centric approach to problem-solving—always keeping Eva (our user) at the heart of every decision.

Your space to perform

We give you the space and the tools you need to succeed 💪

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly

🧳 Digital Nomad program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

📚 We support growth with bunq Academy and €1500 annual learning budget

🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.

🚴 Massive discount with Urban Sports Club in the Netherlands, option for MultiSport card in Bulgaria

🇧🇬 Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options in the Netherlands and lunch allowance in Bulgaria

💰 An optional pension plan with monthly contribution from bunq

💸 Monthly contribution to your phone and internet bills

🍻 Friday drinks and other celebrations - bunq style