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Support Experience Guide

Tricount

Tricount

Customer Service
Posted on Mar 19, 2026
  • You’re naturally curious and always looking to improve how things work.

  • You stay calm when things get hectic, and bring a positive, solution-driven mindset.

  • You’re the kind of person others rely on, steady, thoughtful, and proactive.

  • You are fully comfortable working in English.

  • You're available to cover morning and evening shifts during weekdays and weekends (occasionally)

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office

📚 We support growth with bunq Academy and €1500 annual learning budget

🚴‍♀️ A Multisport gym card for your health and wellbeing

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
⚕️ Private health insurance, just in case

🍻 Friday drinks and other celebrations - bunq style

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.