• You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time.

• You have knowledge of fraud monitoring and prevention

• You speak English fluently and have strong communication skills, while showing empathy

• You're a problem solving enthusiast, and can prioritize your work when needed

• You thrill at leading thorough investigations, using your attention to detail for efficient resolution

• You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell

• Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.

Your space to perform

We give you the space and the tools you need to succeed:

🤟 Great, international colleagues, who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly

📚 We support growth with bunq Academy and €1500 annual learning budget
🚴‍♀️ A Multisport gym card for your health and wellbeing (in Turkey)

🇧🇬 Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle in Bulgaria

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳) (In Turkey)

🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
⚕️ Private health insurance, just in case

💸 Monthly contribution to your phone and internet bills (in Turkey)

🍻 Friday drinks and other celebrations - bunq style