• You have deep knowledge of Fraud Operations, investigation methodologies, and the regulatory and partner obligations that govern cross-institutional fraud reporting (card schemes, correspondent banks, cross-border requirements).

• You have hands-on experience handling complex fraud cases and escalations, including those raised by external partners.

• You know how to diagnose operational problems with data and drive permanent structural fixes, not workarounds.

• You can design and implement AI-led workflows - you build processes with AI at the core and can own an automation roadmap end-to-end.

• You're an excellent communicator and speak English fluently - partners, internal stakeholders, and users always know where things stand.

• We'd love if you have experience in fintech or another high-growth, regulated environment, ideally with exposure to partner or scheme-level fraud reporting.

Your space to perform

🤟 Great, international colleagues who share your mindset
👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
📚 We support growth with bunq Academy and €1500 annual learning budget
🇧🇬 Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.
🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.
💻 A MacBook so you can Get Shit Done with us
🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
⚕️ Private health insurance, just in case
🍻 Friday drinks and other celebrations - bunq style

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.