Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Role Manager CrossBorder Payments Latin America and Caribbean LAC

Location Based in Panama

Summary Adapt the Global and LAC crossborder payments strategy for the LAC region Mexico Brazil Southern Cone Andean Central America and the Caribbean and convert it into tactical country level plans that meet defined growth revenue and client success objectives

Key Responsibilities

Regional strategy and planning
Localize the Global LAC crossborder strategy for diverse LAC markets build segmented country specific roadmaps and investment cases
Create rigorous accessible analytic and strategic frameworks to size opportunities prioritize use cases and shape go to market motions by subregion and segment

Program and execution management
Lead end to end program management for crossborder initiatives across LAC from concept through piloting to scaled implementation with clear KPIs and governance
Coordinate execution across Product Sales Acceptance Risk Finance Marketing Legal Compliance Operations Consulting and regional country teams remove blockers and drive accountability

Commercial leadership
Structure and solve crossborder business problems make recommendations on pricing payment success authorization corridors and emerging segments e.g. marketplaces gig remittances travel B2B
Partner with Account Executives to develop pipeline shape deals and manage portfolio performance understand deal commercials and align resources to the highest return opportunities

Client engagement
Represent the company as a CrossBorder subject matter expert in customer discussions with banks fintechs PSPs acquirers large retailers marketplaces global merchants governments and local partners
Lead or support solutioning engagements tailored to corridor use case and regulatory needs track actions through to commercial outcomes

Performance management and insights
Establish and monitor key strategic indicators volumes auth rates TPV mix pricing yield cost to serve corridor performance deliver insights and corrective actions

Communications and change leadership
Develop clear concise executive level materials brief senior functional and regional leaders on recommendations tradeoffs and progress
Proactively share knowledge and deliver training to Sales and crossfunctional teams across LAC to elevate crossborder capabilities and consistency

Stakeholder and ecosystem management
Build trusted relationships with internal and external stakeholders across multiple countries incorporate regulatory FX and compliance considerations e.g. AML sanctions data localization into plans
Track competitive dynamics and ecosystem trends across LAC surface implications for strategy and product roadmap

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Bachelors degree required MBA preferred
8 to 10 years of experience in high performing environments with a strong record of client service strategic development and execution
Background at a top tier management consultancy and or corporate strategy operations leadership is a strong plus
Extensive experience in banking financial services or technology fintech deep familiarity with payment products eCommerce mobile and crossborder flows
Proven success leading client facing engagements with multiple senior stakeholders financial institutions fintechs PSPs large retailers marketplaces multinationals governments and local partners
Track record delivering high impact results in corporate strategy growth initiatives and new market segment entry across multiple LAC markets
Ability to structure and manage complex cross enterprise programs with many stakeholders and interdependencies strong program governance discipline
Excellent interpersonal and leadership skills credible influencer with senior functional and regional leaders collaborative diplomatic and adaptable across cultures
Strong commercial and financial acumen comfort with pricing P and L levers and investment cases
Superior problem solving skills with demonstrated analytical rigor and use of data to drive decisions
Exceptional communication skills able to craft executive narratives and facilitate cross functional discussions across countries and time zones
Global or multinational business experience preferred regulatory and FX awareness in LAC a plus
Language Fluent in English and Spanish Portuguese strongly preferred
Willingness to travel 20 percent across the LAC region

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.