Engineering Manager
Visa
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Visa’s Technology Organisation is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.
The Opportunity:
We are looking for Versatile, curious, and energetic Engineering Manager to the Data Infrastructure team in the Visa Open Banking (VOB) organisation
The Work itself:
- Lead and grow a high-performing team of data infrastructure engineers delivering secure, reliable platforms on AWS and GCP.
- Act as the technical owner/ATC for the services the team owns: define SLIs/SLOs, manage on-call/incident response, serve as the escalation point, and drive post‑incident reviews and corrective actions.
- Own ways of working (WoW): run effective team ceremonies (standups, planning, demos, retros), maintain a healthy backlog.
- Drive technical direction: facilitate and contribute to design decisions and RFCs, ensure pragmatic trade‑offs on reliability, cost, and time‑to‑value, and uphold security-by-design and compliance standards.
- Partner with product, data, security, and platform stakeholders to shape roadmaps, set clear priorities, and deliver against commitments.
- Recruit, onboard, and retain talent: set goals, coach for performance and career growth, and build an inclusive, feedback‑rich culture.
- Ensure operational excellence: capacity planning, cost management/FinOps, observability, runbooks, and automation to reduce toil and improve MTTR.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Preferred Qualifications
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
- Experience managing data infrastructure on AWS and GCP including storage, compute, networking, IAM, and monitoring
- Experience with workflow orchestration using Apache Airflow including DAG design, scheduling, monitoring, and SLAs
- Strong data engineering practices for building and operating platforms including CI and CD, infrastructure as code with Terraform or CloudFormation, containerization and orchestration with Docker and Kubernetes, observability, and cost optimization
- Proven ability to navigate enterprise cybersecurity and compliance requirements, ideally within Visa environments, including control frameworks, risk assessments, evidence collection for audits, change management, and remediation in partnership with security teams
- Experienced Agile facilitator who leads team ceremonies such as standups, planning, reviews and demos, and retrospectives, drives backlog health, and aligns cross functional stakeholders
- Working knowledge of the VOB data platform including core architecture, key datasets and pipelines, SLAs, and incident and operations processes
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.