Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The team provides a comprehensive range of consulting services and solutions to our clients across Australia, New Zealand and the Pacific Islands that address unique challenges in areas such as strategic growth, profitability, fraud risk management and digital strategy.

Consultant Role

We are currently looking for a Consultant keen to take the next step in their career to join our New Zealand Consulting team, where we deliver advisory engagements for Visa clients in the Australia, New Zealand and Pacific Islands region, enabling portfolio growth and improved profitability in clients’ payment card businesses.

Visa's Consulting engagements span a diverse range of topics and styles, including payment strategy development, optimising portfolio profitability, customer value proposition, product and experience design and implementation.

The Consultant will work collaboratively within a client-facing project team, contributing across a number of disciplines including research, analysis, workshop facilitation, developing compelling deliverables and supporting the execution of recommendations, with a view to building experience managing and leading smaller pieces of work.

What we are looking for:

We are looking for a Consultant with at least 3 years of fulltime work experience and an aspiration to grow their career, with experience in management consulting, business advisory or financial services. The ideal candidate will be interested in the payments industry, intellectually curious and data-driven, and comfortable navigating ambiguity.

Responsibilities

• Conduct research, drawing on Visa and partner resources and subject matter experts to identify global best practices and surface insights relevant to the client problem at hand.
• Analyse and validate content from a range of sources such as client information, data, processes, policies, competitive and environmental information to support high quality outputs and strategic decision making.
• Create compelling deliverables to illustrate findings, ideas, recommendations within consulting engagements and more broadly.
• Identify solutions and recommendations that address client objectives and result in performance improvement.
• Develop project materials including workshop materials, interview guides, data requirements, concepts, frameworks.
• Contribute to IP creation and standardised VCA offerings.
• Continuously build knowledge, surface new insights, and contribute to thought leadership pieces.

Please note: While the role is listed as “Consultant,” the official title at Visa is Client Consulting Analyst.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Having already accumulated some relevant experience, you will be familiar with financial services and keen to work alongside an experienced team to gain a deeper understanding of the payments industry.

Specific skills and experience you will bring are:

• 3 years of experience in consulting, payments or financial services.
• Experience with research and analysis, customer journeys, workshop facilitation, process improvement, solution evaluation, stakeholder communication, preparing deliverables.
• Strong analytical skills including critical review of outputs to synthesise materials from a variety of sources to a high standard of accuracy.
• Team-based, cross-functional collaboration skills including building relationships with SMEs, stakeholders and colleagues in different locations.
• Strong undergraduate academic accomplishment.
• Program/project management skills including the ability to contribute to multiple projects running in parallel.
• Technical Skills including facility with the MS Office suite of products (primarily Excel, Word, and PowerPoint).

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.